Yes, the mask is powered via a Type C cable that connects to the controller unit. You plug it into any USB C power source, your phone charger, laptop, or a power bank. Most people use it lying down for 15 minutes before sleep, so the cable is not an issue in practice. The 15-minute auto shutoff means you never have to worry about it staying on after you drift off.

The mask has three temperature settings, 35°C for gentle warmth, 45°C for standard therapy, and 55°C for deep heat relief. The digital display shows your exact temperature at all times so you are always in control. All three levels are within the safe range recommended for eye therapy. Start at 35°C if you are new to heat therapy and work up from there.

Yes. The heat from the mask stimulates the meibomian glands in your eyelids, the oil glands responsible for keeping your eyes lubricated. Prolonged screen time causes these glands to slow down, which leads to the dry, gritty feeling most people experience by evening. Regular use of heat therapy helps restore natural oil flow and reduces dryness over time. Most customers notice relief within the first few sessions.

The six speed vibration works on the muscles and tissue around your eye area, improving blood circulation and releasing the tension that builds up from squinting, focusing and staring at screens all day. Combined with the heat it creates a spa like effect that most people describe as deeply relaxing. You can use heat only, vibration only, or both together depending on what your eyes need.

Remove your contact lenses before use. The heat and vibration are designed for use on closed eyes without lenses in. Once you have removed your lenses the mask is safe and comfortable to use as part of your nightly wind-down routine.

The mask automatically shuts off after 15 minutes which is the doctor recommended duration for heat therapy on the eyes. Use it once a day as part of your pre sleep routine for best results. Most people use it while lying in bed before sleep, and by the time it shuts off they are already relaxed and ready to drift off.

Eye drops provide temporary surface relief but don't address the underlying cause of dry eyes. The heat mask works differently, targeting the meibomian glands directly, helping to unclog them and restore natural oil production. This tackles the root cause rather than masking the symptom. Many customers who had been using drops for years find they need them far less after a few weeks of regular heat therapy.

We stand behind the quality of our products. If you are not satisfied with your purchase, you can request a full refund within 30 days of receiving your order. Simply contact our support team with your order number and we will guide you through the process. If your product arrives damaged or defective, we will arrange a replacement or full refund.