Most orders arrive within 4 to 7 working days. You will receive a shipping confirmation email with tracking information as soon as your order is dispatched so you can follow it to your door.

Yes. We offer free standard UK delivery on every order, no minimum spend required.

Once your order has been dispatched you will receive a confirmation email containing your tracking number. Use this to follow your delivery through the carrier's tracking page. If you have not received a tracking email within 3 working days of placing your order, check your spam folder first then contact us and we will look into it for you.

We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. You can also spread the cost with Klarna at checkout.

Most of the options people try first work at the surface level. A hot water bottle heats the skin. A heat patch does the same. Ibuprofen addresses the feeling temporarily but nothing is reaching the muscle tissue underneath where the tension actually lives after a long day at a desk or behind the wheel. The Zaveroa Infrared Heat Belt uses infrared heat combined with dual wavelength red light therapy to work deeper than surface heat can reach. It is not a variation of what you have already tried. It works differently, which is why people who have given up on everything else tend to notice the difference within the first few sessions.

We offer a 30 day returns window from the date you receive your order. If you are not satisfied for any reason, contact our support team with your order number and we will guide you through the process. Items must be returned in their original condition and packaging.

That is a fair concern, especially if you have already spent money on things that did not deliver. The reason we back every order with a 30 day no questions asked refund is because we are confident you will feel the difference before that window closes. Most customers notice it within the first few sessions. If you do not, you get your money back in full, no awkward conversations, no hoops to jump through. The risk sits entirely with us, not with you. At £79 for something you use every evening at home, versus the cost of ongoing physio appointments or repeat prescriptions, most people find it pays for itself quickly. But if it does not work for you, you will not be out of pocket.

Yes. The Zaveroa Infrared Heat Belt is an electrical product supplied with a UK plug and built to UK electrical safety standards. As with any electrical product, do not use it while sleeping, do not expose it to water, and follow the instructions included in the box. If you have any underlying health condition or are pregnant, we recommend checking with your GP before use.

Yes. The Zaveroa Infrared Heat Belt comes with a 1 year warranty against manufacturing defects. If your product develops a fault within this period, contact us and we will arrange a replacement or refund.

You can reach us by email at support@zaveroa.com. We aim to respond to all enquiries within 1 working day. Monday - Sunday

Most of the belts you will find from other brands lead with crossed out prices, generic feature lists, and discount codes. The product underneath is often the same factory unit with nothing to differentiate it. Zaveroa is built around a specific person with a specific problem, not a product looking for anyone to buy it. The Infrared Heat Belt combines 20W infrared heat with dual wavelength red light therapy across 105 LEDs, comes with a full UK plug and wired remote, and is backed by a 1 year warranty and a 30 day no questions asked refund. We are not the cheapest option and we are not trying to be. If you have already tried the cheaper end and it did not deliver, that is usually the answer to why.

To start a return, simply contact our support team with your order number and we will guide you through the process.

Items must be returned in their original packaging, and once the return is received and inspected, a refund will be issued to your original payment method.

If your product arrives damaged or defective, please contact us and we will arrange a replacement or full refund