FAQs

Frequently Asked Questions (FAQs)

1. Will it actually block out my partner's snoring?

The mask combines total light blackout with built-in speakers that sit directly over your ears so you can play music, white noise, sleep sounds, or a podcast at a volume that drowns out background noise. It won't physically cancel sound the way noise-cancelling headphones do, but the combination of audio and darkness is enough for the vast majority of our customers to sleep through a snoring partner completely. 

2. I'm a side sleeper. Will the speakers dig into my ears?

This is exactly what we designed around. The speakers are ultra-thin around 4–5mm so they sit flat against your ears with no pressure points, even when you're lying on your side. No more earbuds falling out or over ear headphones crushing your ear through the night.

3. How do I actually fall asleep with it? Won't the audio keep me awake?

The idea is to give your brain something to focus on instead of your own thoughts. Most people use it with sleep sounds, white noise, guided meditations, or low-stimulation podcasts. Your brain locks onto the audio, the racing thoughts fade out, and sleep follows naturally. Most of our customers are asleep within 15–20 minutes.

4.  I've tried melatonin, white noise machines, and every sleep app going. Why would this be any different?

Those solutions only solve part of the problem. Melatonin affects your chemistry but doesn't touch the noise or the light. A white noise machine fills the room but doesn't block your partner's snoring or the light bleeding in. This works because it combines both total darkness and personalised audio directly at the source. It removes the two biggest obstacles between you and sleep at the same time.

5. What can I actually listen to with it?

Anything. It connects via Bluetooth to your phone, so you can play whatever works for you Spotify sleep playlists, YouTube white noise, the Calm app, audio books, podcasts, ASMR. No proprietary app required, no subscription, no restrictions.

6. Will I be able to hear my alarm in the morning?

Yes. The mask doesn't seal your ears the speakers sit over them rather than inside them, so ambient sound can still reach you. Your phone alarm will come through clearly, especially if you keep your phone nearby.

7. Is it comfortable to wear all night?

It's designed to be worn for a full night's sleep. The fabric is soft and breathable, the fit is adjustable, and the speakers are flat enough that most people forget they're wearing it within a few minutes of putting it on. If you've struggled with regular eye masks feeling tight or hot, this is noticeably different.

8. How long does the battery last?

A single charge lasts up to 10 hours enough for a full night's sleep. Charging takes around 1.5–2 hours via the included USB cable.

9. Can I wash it?

Yes. The speaker modules are removable, and once they're out the mask itself is fully washable. We recommend hand washing and air drying to keep the fabric in the best condition.

10. How long will my order take to arrive?

Orders are typically delivered within 5–8 working days. You'll receive a confirmation email as soon as your order is placed, followed by a tracking link once your order has been dispatched so you can follow it every step of the way.

11. What if it doesn't work for me?

We stand behind the quality of our products. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your order.

To start a return, simply contact our support team with your order number and we will guide you through the process.

Items must be returned in their original packaging, and once the return is received and inspected, a refund will be issued to your original payment method.

If your product arrives damaged or defective, please contact us and we will arrange a replacement or full refund